service a8 MERCEDES-BENZ C-Class SEDAN 2016 W205 Owner's Manual

C-Class
Operator's Manual
Order no. P205 0070 13 Part no. 205 584 15 05 Edition B 2016É2055841505QËÍ
2055841505C-Class Operator's Manual
Your Operator's Manuals
Digitally - in the vehicle
Get to grips with the content of the Digi tal Operator's Manual in the multimedia
system fitted in your vehicle (under the "Vehicle" menu item).
Printed manual - in the vehicle
In addition to the vehicle Operator's Manual, the complete additional operating
instructions for your multimedia system are also available from your
Mercedes-Benz Service Center.
Digitally - via the Internet
You will find the Operator's Manual on your Mercedes-Benz homepage.
Digitally - as an App
The Mercedes-Benz Guides App is available for free in the Apple App Store and
on Google Play.
Apple® iOS AndroidTM

AMGAdaptive sport suspension sys-
tem ................................................ 197
Performance Seat .......................... 108
AMG menu (on-board computer) .....2 52
AMG sports exhaust system ............ 152
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Armrest
Stowage compartment .................. 309
Ashtray ............................................... 318
Assistance display (on-board com-
puter) ..................................................2 46
Assistance menu (on-board com-
puter) ..................................................2 47
ASSYST PLUS
Displaying a service message ........3 34
Driving abroad ............................... 335
Hiding a service message .............. 334
Resetting the service interval dis-
play ................................................ 334
Service message ............................ 333
Special service requirements ......... 334
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 79
Function ...........................................7 9
Switching off the alarm .................... 79
ATTENTION ASSIST
Activating/deactivating ................. 248
Display message ............................ 274
Function/notes ............................. 214
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 267
see Lights
Automatic car wash (care) ............... 335
Automatic engine start (ECO start/
stop function) .................................... 151
Automatic engine switch-off (ECO
start/stop function) .......................... 150
Automatic headlamp mode .............. 118Automatic transmission
Accelerato
r pedal position ............. 158
Changing gear ............................... 158
DIRECT SELECT lever ..................... 156
Display message ............................ 282
Double-clutch function .................. 158
Drive program ................................ 159
Drive program display .................... 157
Driving tips .................................... 158
DYNAMIC SELECT switch .............. 154
Emergency running mode .............. 164
Engaging drive position .................. 157
Engaging neutral ............................ 156
Engaging park position automati-
cally ............................................... 156
Engaging reverse gear ................... 156
Engaging the park position ............ 156
Gliding mode ................................. 159
Kickdown ....................................... 159
Manual shifting .............................. 161
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 252
Overview ........................................ 155
Problem (malfunction) ................... 164
Pulling away ................................... 149
Rocking the vehicle free ................ 159
Starting the engine ........................ 148
Steering wheel paddle shifters ...... 161
Transmission position display
(DIRECT SELECT lever) ................... 157
Transmission positions .................. 158
Automatic transmission emer-
gency mode ....................................... 164
B
Back button ....................................... 299
Backup lamp
Changing bulbs .............................. 124
Bag hook ............................................ 313
BAS (Brake Assist System) ................. 68
BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with Cross-
Traffic Assist)
Function/notes ................................ 69
Important safety notes .................... 69
Battery (high-voltage)
see High-voltage battery
4Index

Switching on/off (on-board com-
puter) ............................................. 250
Declarations of conformity ................. 31
Diagnostics connection ...................... 31
Digital Operator's Manual
Help ................................................. 25
Introduction ..................................... 25
Digital speedometer ......................... 241
DIRECT SELECT lever
Automatic transmission ................. 156
Display
see Display messages
see Warning and indicator lamps
Display message
Hybrid drive system ....................... 272
Display messages
ASSYST PLUS ................................ 333
Calling up (on-board computer) ..... 255
Driving systems ............................. 274
Engine ............................................ 268
General notes ................................ 255
Hiding (on-board computer) ........... 255
Introduction ................................... 255
Lights ............................................. 267
Safety systems .............................. 256
SmartKey ....................................... 285
Tires ............................................... 280
Vehicle ........................................... 282
Distance recorder ............................. 239
Distance warning (warning lamp) .... 295
Distance warning function
Function/notes ................................ 71
DISTRONIC PLUS
Activating ....................................... 188
Activation conditions ..................... 188
Cruise control lever ....................... 188
Deactivating ................................... 191
Display message ............................ 277
Displays in the instrument cluster .. 191
Driving tips .................................... 192
Driving with DISTRONIC PLUS ....... 189
Function/notes ............................. 186
Important safety notes .................. 187
Setting a speed .............................. 190
Setting the specified minimum
distance ......................................... 190
Stopping ........................................ 189 with Steering Assist and Stop&Go
Pilot ............................................... 192
Doors
Automatic locking (switch) ............... 89
Central locking/unlocking
(SmartKey) ....................................... 81
Control panel ................................... 43
Display message ............................ 284
Emergency locking ........................... 89
Emergency unlocking ....................... 89
Important safety notes .................... 87
Opening (from inside) ...................... 88
Drinki ng an
d driving
......................... 180
Drive program
Automatic transmission ................. 159
SETUP (on-board computer) .......... 253
Drive programs
Display (DIRECT SELECT lever) ...... 157
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 335
Driving Assistance PLUS package ... 219
Driving on flooded roads .................. 184
Driving safety systems
ABS (Anti-lock Braking System) ....... 68
ADAPTIVE BRAKE ............................. 76
Adaptive Brake Assist ...................... 72
BAS (Brake Assist System) .............. 68
BAS PLUS with Cross-Traffic
Assist ............................................... 69
COLLISION PREVENTION ASSIST
PLUS ................................................ 70
Distance warning function ............... 71
EBD (electronic brake force distri-
bution) ............................................. 76
ESP
®(Electronic Stability Pro-
gram) ............................................... 73
Important safety information ........... 68
Overview .......................................... 67
PRE-SAFE
®Brake ............................. 77
Recuperative Brake System ............. 45
STEER CONTROL ............................. 78
Driving system
RACE START (Mercedes-AMG
vehicles) ........................................ 195
8Index

Driving systems360°camera .................................. 21 0
Active Blind Spot Assis t................ .219
Active Lane Keeping Assist ............ 222
Active Parking Assist ..................... 202
AIRMATIC ...................................... 196
AMG adaptive sport suspension
system ...........................................1 97
ATTENTION ASSIST ........................ 214
Blind Spot Assist ............................ 216
Cruise control ................................ 185
Display message ............................ 274
DISTRONIC PLUS ........................... 186
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ...............1 92
Driving Assistance Plus package ... 219
HOLD function ............................... 194
Lane Keeping Assist ......................2 18
Lane Tracking package .................. 216
PARKTRONIC ................................. 199
Rear view camera .......................... 206
Traffic Sign Assist .......................... 215
Driving tips
AMG ceramic brakes ..................... 183
Automatic transmission ................. 158
Brakes ...........................................1 82
Break-in period .............................. 145
DISTRONIC PLUS ........................... 192
Downhill gradient ........................... 182
Drinking and driving ....................... 180
Driving in winter .............................1 84
Driving on flooded roads ................ 184
Driving on wet roads ......................1 84
Exhaust check ............................... 180
Fuel ................................................ 180
General .......................................... 179
Hydroplaning ................................. 184
Icy road surfaces ........................... 184
Limited braking efficiency on sal-
ted roads ....................................... 182
Snow chains .................................. 363
Subjecting brakes to a load ........... 182
The first 1000 miles (1500 km) ..... 145
Wet road surface .............. ............. 182
D

VD video
Operating (on-board computer) ..... 244
see also Digital Operator's Man-
ual ..................................................2 98DYNAMIC SELECT switch
Automatic transmission ................. 154
Climate control (dual-zone auto-
matic climate control) .................... 132
PLUG-IN HYBRID operation ............ 229
E
EASY-ENTRY featureFunction/notes .............................1 12
EASY-EXIT feature
Function/notes .............................1 12
EASY-PACK trunk box ....................... 314
EBD (electronic brake force distri-
bution)
Display message ............................ 258
Function/notes ................................ 76
ECO display
Function/notes .............................1 80
On-board computer ....................... 240
ECO start/stop function
Automatic engine start .................. 151
Automatic engine switch-off .......... 150
Deactivating/activating ................. 151
General information ....................... 150
Important safety notes .................. 150
Introduction ................................... 150
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 61
Emergency release
Driver's door ....................................8 9
Trunk ............................................... 94
Vehicle ............................................. 89
Emergency Tensioning Devices
Activation ......................................... 58
Emissions control
Service and warranty information ....2 8
Engine
Check Engine warning lamp .......... .293
Display message ............................ 268
ECO start/stop function ................ 150
Engine number ............................... 388
Irregular running ............................ 153
Jump-starting ................................. 352
Starting (important safety notes) ... 148
Index9

OCSConditions ....................................... 54
Faults ............................................... 58
Operation ......................................... 54
System self-test ...............................5 6
Odometer .......................................... .239
Oil
see Engine oil
On-board computer
AMG menu ..................................... 252
Assistance graphic menu ...............2 46
Assistance menu ........................... 247
Display messages .......................... 255
Displaying a service message ........3 34
DISTRONIC PLUS ........................... 191
Factory settings .............................2 52
G-Meter ......................................... 252
Head-up display ............................. 238
HYBRID menu ................................ 248
Important safety notes .................. 235
Instrument cluster menu ............... 251
Lights menu ................................... 250
Media menu ................................... 243
Menu overview .............................. 239
Message memory .......................... 255
Navigation menu ............................ 241
Operation ....................................... 236
RACETIMER ................................... 253
Radio menu ................................... 243
Service menu ................................. 246
Settings menu ............................... 247
Standard display ............................ 239
Telephone menu ............................ 245
Trip menu ...................................... 239
Video DVD operation ..................... 244
Online access to the vehicle
Data protection .............................. 176
Functions ....................................... 176
General information ....................... 176
Internet .......................................... 176
Opening and closing the side trim
panels ................................................. 124
Opening the fuel filler flap
(PLUG-IN HYBRID vehicles) ............ 166
Operating safety
Declaration of conformity ................ 31
Important safety notes .................... 30 Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 25
Operator's Manual
Overview .......................................... 28
Vehicle eq uip
ment ........................... 28
Outside temperature display ........... 236
Overhead control panel ...................... 42
Override feature
Rear side windows ........................... 67
P
Paddle shifterssee Steering wheel paddle shifters
Paint code number ............................ 387
Paintwork (cleaning instructions) ... 337
Panic alarm .......................................... 46
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 98
Operating ....................................... 100
Operating the roller sunblinds for
the sliding sunroof ......................... 101
Problem (malfunction) ................... 103
Rain closing feature ....................... 101
Reversing feature ............................. 99
Parking ............................................... 177
Important safety notes .................. 177
Parking brake ................................ 178
Position of exterior mirror, front-
passenger side ............................... 115
Rear view camera .......................... 206
Switching off the engine ................ 177
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 258
Electric parking brake .................... 178
Warning lamp ................................. 292
Index15

Storing settings (memory func-
tion) ............................................... 116
Switching seat heating on/off ....... 108
Switching seat ventilation on/
off .................................................. 109
Securing a load
see Securing cargo
Securing cargo .................................. 313
Selector lever
Cleaning ......................................... 340
see Automatic transmission
Sensors (cleaning instructions) ....... 339
Service menu (on-board com-
puter) .................................................. 246
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 392
Coolant (engine) ............................ 392
Engine oil ....................................... 391
Fuel ................................................ 388
Important safety notes .................. 388
Refrigerant (air-conditioning sys-
tem) ............................................... 393
Washer fluid ................................... 393
Setting the charge current (on-
board computer) ............................... 248
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 298
Setting the departure time (on-
board computer) ............................... 249
Setting the language
see also Digital Operator's Man-
ual .................................................. 298
Setting the time
see also Digital Operator's Man-
ual .................................................. 298
Settings
Factory (on-board computer) ......... 252
On-board computer ....................... 247
SETUP (on-board computer) ............. 253
Side impact air bag ............................. 53
Side marker lamp (display mes-
sage) ................................................... 267
Side windows
Cleaning ......................................... 338 Convenience closing feature ............ 96
Convenience opening feature .......... 96
Important safety information ........... 94
Opening/closing .............................. 95
Problem (malfunction) ..................... 98
Resetting ......................................... 97
Reversing feature ............................. 95
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 298
Ski and snowboard bag .................... 310
Sliding sunroof
Opening/ closi
ng .............................. 99
Resetting ....................................... 100
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 84
Changing the programming ............. 83
Checking the battery ....................... 84
Convenience closing feature ............ 96
Convenience opening feature .......... 96
Display message ............................ 285
Door central locking/unlocking ....... 81
Important safety notes .................... 81
KEYLESS-GO start function .............. 83
Loss ................................................. 86
Mechanical key ................................ 83
Overview .......................................... 81
Positions (ignition lock) ................. 146
Problem (malfunction) ..................... 86
Starting the engine ........................ 148
Smartphone
Starting the engine ........................ 149
SMS
see also Digital Operator's Man-
ual .................................................. 298
Snow chains ...................................... 363
Socket (12 V)
Center console .............................. 319
General notes ................................ 319
Rear compartment ......................... 319
Sound
Switching on/off ........................... 299
Special seat belt retractor .................. 62
Specialist workshop ............................ 31
Speed, controlling
see Cruise control
Index19

Display message ............................ 285
Introduction ................................... 245
Menu (on-board computer) ............ 245
Number from the phone book ........ 245
Redialing ........................................ 246
Rejecting/ending a call ................. 245
see also Digital Operator's Man-
ual .................................................. 298
Switching between mobile
phones ........................................... 306
Temperature
Coolant (display in the instrument
cluster) .......................................... 236
Coolant (on-board computer) ......... 246
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 252
Outside temperature ...................... 236
Setting (climate control) ................ 134
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 252
Through-loading feature ................... 311
Timing (RACETIMER) .........................253
Tire pressure
Calling up (on-board computer) ..... 367
Checking manually ........................ 366
Display message ............................ 280
Maximum ....................................... 366
Not reached (TIREFIT) .................... 346
Notes ............................................. 365
Reached (TIREFIT) .......................... 346
Recommended ............................... 363
Tire pressure loss warning system
General notes ................................ 366
Important safety notes .................. 366
Restarting ...................................... 367
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 369
Function/notes .............................3 67
General notes ................................ 367
Important safety notes .................. 368
Restarting ...................................... 369
Warning lamp ................................. 296
Warning message ....... ................... 369
TI

REFIT kit .......................................... 344
Storage location ............................ 343
Tire pressure not reached .............. 346
Tire pressure reached .................... 346 Tires
Aspect ratio (definition) ................. 379
Average weight of the vehicle
occupants (definition) .................... 377
Bar (definition) ............................... 377
Changing a wheel .......................... 379
Characteristics .............................. 377
Checking ........................................ 361
Curb weight (definition) ................. 378
Definition of terms ......................... 377
Direction of rotation ...................... 380
Display message ............................ 280
Distribution of the vehicle occu-
pants (definition) ............................ 379
DOT (Department of Transporta-
tion) (definition) ............................. 377
DOT, Tire Identification Number
(TIN) ............................................... 377
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 378
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 378
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 378
Important safety notes .................. 360
Increased vehicle weight due to
optional equipment (definition) ...... 378
Information on driving .................... 360
Kilopascal (kPa) (definition) ........... 378
Labeling (overview) ........................ 374
Load bearing index (definition) ...... 379
Load index ..................................... 376
Load index (definition) ................... 378
Maximum load on a tire (defini-
tion) ............................................... 378
Maximum loaded vehicle weight
(definition) ..................................... 378
Maximum permissible tire pres-
sure (definition) ............................. 378
Maximum tire load ......................... 376
Maximum tire load (definition) ....... 378
MOExte

nded tires .......................... 362
Optional equipment weight (defi-
nition) ............................................ 379
PSI (pounds per square inch) (def-
inition) ........................................... 379
Replacing ....................................... 379
Service life ..................................... 361
Index21

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
HEnvironmental note
Have a defective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Genuine Mercedes-Benz parts27
Introduction
Z

Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs
or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Use only genu- ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strate
gically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 387).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle. Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
28Service and vehicle operation
Introduction

During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunctionresults in a condition that is likely to cause
death or serious bodily injury if the vehicle isdriven, that defect or malfunction has been
subject to repair two or more times, and you
have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Breakdown assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis- tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada) For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-010 0.This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
Rthe fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
Service and vehicle operation29
Introduction
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